Christmas Opening – Please note that our Annitsford Office will be closed from Tuesday 24th December, our Newcastle and Ashington Offices will be closed from Friday 20th December until Thursday 2nd January 2025.

My parent has been told that they cannot receive free NHS care because they only have social needs. What does this mean?

In order to qualify for free NHS care you must show that you have medical needs which are considered to be intense, complex and unpredictable. Such medical needs must be more than merely incidental to your overall care package. Social care is the practical and emotional support that is provided to help people do the everyday things that most of us take for granted. e.g. getting in and out of bed, getting washed and dressed, eating at mealtimes etc., as well as keeping an eye on someone to make sure they are safe.

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